As of January 1, 2025, some entrepreneurs must have an address for e-Delivery. This deadline also applies to most public entities and public trust professionals.
What is e-Delivery
e-Delivery is a registered electronic delivery service that allows you to send and receive correspondence electronically, with the effect equivalent to a registered letter with acknowledgment of receipt.
Ultimately, the e-Delivery service will replace traditional paper official correspondence, as well as correspondence via ePUAP.
When setting up an e-Delivery address for a company, the entrepreneur indicates this address as the address for official correspondence. Entering an e-Delivery address in the database of electronic addresses means that offices using e-Delivery will send correspondence to your company only electronically.
The Database of Electronic Addresses (BAE) is a public registry maintained by the Minister of Digitization, in which addresses for e-Delivery are collected. In addition to addresses, the database contains information on all providers of e-Delivery services.
The e-Delivery service is provided only by trust service providers: public and commercial (non-public).
The public e-Delivery provider – currently Poczta Polska S.A., is the entity designated to provide the free e-Delivery service and to provide electronic mailboxes to all those who choose to use the public e-Delivery service.
A non-public e-Delivery provider is a commercial entity with which you can set up an address and an e-Delivery box.
Companies registered with CEIDG and the National Court Register that have set up an e-Delivery address with a public provider use the e-Delivery box in the Entrepreneur’s Account on Biznes.gov.pl.
Your company’s e-Delivery address remains constant, even if its physical address changes.
e-Delivery gives you a guarantee:
- unambiguous identification of the sender and addressee
- secrecy of correspondence
- non-falsification (integrity) oftransmitted data
- access to reliable and legally acceptable proof of shipment and receipt
- access to information about the date and time of sending and receiving correspondence
- The ability to quickly determine the recipient’s e-Delivery address.
Who must have an e-Delivery address
The e-Delivery box must have:
– Entrepreneurs registered with the National Court Register (KRS),
– Entrepreneurs registered with CEIDG.
In addition to companies, other non-public entities registered in the National Court Register, such as foundations and associations, must also have an address for e-Delivery.
It is also mandatory for certain public trust professions to use e-Consultation.
This includes:
- advocate
- solicitor
- tax advisor
- restructuring advisor
- patent attorney
- notary.
Public administration, central offices (including ZUS and KRUS) and local government units will start using e-Delivery as early as January 1, 2025.
By October 2029, all public entities, local government units, as well as courts, bailiffs and prosecutors’ offices will have to conduct official correspondence through e-Delivery.
How to set up an e-Delivery box
Companies apply to create an e-Delivery address through Business.gov.co.uk.
Once the address is activated, the company uses the e-Delivery box in the Entrepreneur Account.
The e-Delivery address for the public trust profession should be submitted through the e-service on the gov.pl website.
When an entrepreneur must have an e-Delivery box
The deadline for the implementation of e-Delivery, depends on the date of registration of the company in either CEIDG or KRS:
- Companies that will register their business with either CEIDG or KRS from January 1, 2025, will set up e-Delivery boxes during registration,
- Companies that have registered or will register their business with the National Court Register before January 1, 2025, must have an e-Delivery address as of April 1, 2025,
- companies that have registered or will register their business with CEIDG by December 31, 2024 must have an e-Delivery address as of October 1, 2026.
Representatives of public trust professions, will be required to use e-Delivery from January 1, 2025.
The first step is to set up an address and enter it in the database of electronic addresses (BAE).
If you want to have an address with a public provider, you do not need to separately request an entry in BAE. All you have to do is activate the address created for you, and the entry will happen automatically. The situation is different in the case of an address set up with a non-public provider – an application from the entrepreneur is required for it to be added to the BAE.
After setting up and activating an address with a public provider, you will gain access to a free e-Delivery mailbox for your company. The mailbox in the Entrepreneur’s Account will allow you to send, receive and store messages, as well as access addresses entered in the BAE. If you are an entrepreneur enrolled in CEIDG, you can either manage the mailbox yourself or appoint an administrator to do so on your behalf. Entrepreneurs registered in the National Court Register must appoint a mailbox administrator.
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